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Ticketing & CRM

Tessitura

The CMS built for Tessitura, keeping your website aligned with what is on sale.

Keep your website in step with Tessitura: events, performances, availability, modes of sale, and on-sale timing, with no manual exports. Basker is the CMS and website builder for arts organisations on Tessitura.

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Integration type
Ticketing & CRM
Status
Available now
Scope
Tessitura ticketing, CRM, fundraising, and TNEW.

What the Tessitura integration gives you

  • The CMS layer for Tessitura

    Basker manages the website and content layer. Tessitura remains the ticketing, CRM, and fundraising platform.

  • Tessitura event data

    Basker syncs events, performances, modes of sale, availability, and on-sale times from Tessitura, so listings stay accurate as demand changes.

  • TNEW template support

    For organisations that use TNEW, purchase-flow templates can be generated from Basker CMS content and settings, so the site and checkout stay aligned.

  • Built to scale for on-sales

    Built to keep pages fast during high-demand on-sales.

Overview

Basker is a CMS and website builder for arts organisations that run on Tessitura. It connects your website to Tessitura for ticketing, CRM, fundraising and customer data. Pages can use Tessitura events, performances, availability, modes of sale and on-sale times directly.

It comes out of Made Media's decade of Tessitura work. Teams publish editorial pages and accurate event listings, and Tessitura keeps handling the ticketing.

Tessitura's role

Tessitura is a unified ticketing, CRM, and fundraising platform used by theatres, opera companies, museums, and performing arts venues worldwide. It manages events, performances, seasons, packages, subscriptions, modes of sale, memberships, donations, and patron records. For many arts organisations, it is where the operational data lives.

Basker's role

Basker is a content management system and website builder for organisations that put on live events: theatres, performing arts venues, museums, and cultural institutions. Basker is not a ticketing system. It gives marketing, ticketing, and digital teams a place to build pages, publish content, and present Tessitura event data on the public website.

How does the Tessitura integration work?

Basker connects to your Tessitura account and turns selected Tessitura data into structured website content. Events, performances, dates, availability, modes of sale, and on-sale times become content you can list, filter, and theme, so the website stays aligned with the box office.

Multi-performance events can show availability and booking details in public listings. Modes of sale and on-sale times come through too, so each listing can show what is bookable and when.

Why Basker is the right CMS for your Tessitura site

Basker tackles two website needs for Tessitura teams: accurate event data and dependable performance during high-traffic on-sales.

It pairs that with a visual, block-based editor and live preview on any device. Themes can be edited in code or in the browser, so a custom design does not get in the way of day-to-day publishing. There is nothing to install and no version to upgrade.

TNEW template support

For organisations that use TNEW, the Tessitura Network Express Web purchase flow, Basker can generate purchase-flow templates from Basker-managed CMS content and settings. That keeps the website and checkout aligned without maintaining the same values in two places.

Built on more than a decade of Tessitura work

Basker comes from Made Media, a digital agency that has built and integrated Tessitura websites for arts organisations for well over a decade. That experience is why Basker exists.

The Cleveland Orchestra, Sydney Symphony Orchestra, The New Victory Theater, and Writers Theatre run Tessitura-powered websites on Basker. For organisations without a specialist ticketing system, an Events API and a Stripe payments path are available too.

Features

  • Tessitura event and performance data, including availability, modes of sale, and on-sale times.
  • Multi-performance event listings with availability and booking details.
  • TNEW purchase-flow template support for organisations that use TNEW.
  • Structured event data, synced rather than exported.
  • Visual, block-based editor with live preview, and theming you can edit in code or the browser.
  • Built to keep pages fast during high-demand on-sales.

Frequently asked questions

Is Tessitura a CMS?
No. Tessitura is a ticketing, CRM, and fundraising platform. Basker runs the CMS and website layer that connects to it.
What is the best CMS for Tessitura?
For arts organisations on Tessitura, Basker is built to do the CMS job around Tessitura: manage pages, publish content, show event data, support TNEW, and handle on-sale traffic. It is not a replacement for Tessitura.
Does Basker replace Tessitura?
No. Basker is the website and content layer. Tessitura still handles ticketing, CRM, and fundraising.
Do I need a separate Tessitura subscription?
Yes. Tessitura is a third-party platform with its own agreement. Basker connects to your existing Tessitura account.
What Tessitura data can Basker use?
Basker can use event, performance, availability, modes of sale, and on-sale data from Tessitura. That lets teams publish listings that stay aligned with the box office through on-sales and sell-outs.
Does Basker work with TNEW?
Yes. For organisations that use TNEW, purchase-flow templates can be generated from Basker CMS content and settings, so the website and checkout stay aligned.
Can Basker handle on-sale traffic spikes?
Yes. Basker is built to keep pages fast during high-demand on-sales.
Does Basker work with other ticketing systems?
Yes. Basker also connects to Spektrix and other platforms, so your website stays in sync with whatever ticketing system you already use.

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See how Tessitura works with Basker

We’ll show how Tessitura connects to a Basker website and what the app supports for your team.