Patron Notification Settings
Notification preferences have moved from the ticketing integration settings to a dedicated Notifications section.
Patron-facing email notification settings have been reorganised. They were previously buried inside each ticketing integration's configuration screen. They now live in a top-level Notifications section in Settings, making them easier to find and manage independently of which ticketing system you use.
What moved
- Event reminder email templates
- Cancellation and rescheduling notification copy
- Waitlist confirmation settings
- Post-show feedback request configuration
What stayed the same
The underlying behaviour is unchanged. If you had notifications configured before, your settings have been migrated automatically. Nothing needs to be reconfigured.
New in this release
The Notifications section also introduces a send-time optimisation setting. When enabled, Basker adjusts reminder send times based on the patron's local time zone rather than sending at a fixed hour in your organisation's time zone.